Help & FAQ
How can we help?
Quick answers below. If you can’t find what you need, write to us. A real person reads every email, and no question is too awkward.
Is Her Rhythm free?
Yes. Period and fertile-window predictions, the daily log, reminders, insights, the doctor report, the guides and backups are all free, and there are no ads. Her Rhythm Plus is one optional lifetime purchase that adds a year of cycle history and extra icon colours. There is no subscription.
Who can see what I log?
Only you. There is no account and no Her Rhythm server. Everything you log is stored on your phone, secured, and never sent to us. We don’t run ads or analytics, and we will never sell or share your data, because we never have it.
When is Her Rhythm coming to iPhone?
Soon. Her Rhythm is available on Android today and the iPhone app is on its way. Leave your email on the iPhone page and we’ll tell you the day it lands.
How accurate are the predictions?
They’re based on your own history, not an average stranger’s. Predictions get sharper after about three cycles, and the next period is shown with a likely range so you know how sure the estimate is. Logging ovulation tests or your waking temperature helps Her Rhythm learn your rhythm faster.
Can I use Her Rhythm to avoid pregnancy?
No. Fertile-window estimates are not birth control, and Her Rhythm says so wherever they appear. If you want to avoid pregnancy, talk to a nurse or doctor about contraception. Her Rhythm can then remind you about your pill, injection, implant, coil, ring or patch.
My cycles are irregular. Will it still work?
Yes. Her Rhythm shows wider ranges when your cycles vary and gently flags when they look irregular, with what to mention to a doctor. Irregular cycles can have many causes, including PCOS, stress and thyroid issues, so it’s worth getting checked if it keeps happening.
Do I need the internet?
No. Everything works offline, including predictions, reminders and the guides. You only need a connection if you choose to back up to Google Drive or buy Plus.
What happens to my data if I change phones?
Turn on backup in the Me tab. Your backup is protected with a passphrase that only you know, and goes to your own Google Drive or a file you keep. On your new phone, install Her Rhythm and restore it. It even works between Android and iPhone.
What is in the doctor report?
A clear PDF of your recent cycles, period lengths, symptoms and medication: the facts a doctor or nurse asks for. It covers your last 6 cycles (12 with Plus). You decide who sees it.
Is the health information trustworthy?
The guides are written in plain language for real situations here, like fibroids, PCOS, sickle cell and contraception myths, and every one says when to see a doctor. Her Rhythm gives general information and estimates. It never diagnoses.
Why am I not getting reminders?
Check that notifications are allowed for Her Rhythm in your phone’s settings and, on Android, that battery optimisation isn’t stopping it. Opening the app now and then keeps reminders scheduled ahead.
How do I restore my Plus purchase?
Open Me › Get Her Rhythm Plus and tap Restore, signed in to the same Google Play account you bought it with.
How do I delete everything?
Open Me › Privacy and lock › Delete all data. Uninstalling the app also removes everything it stored on your phone. See the Delete your data page for backups.